Quality built into every process and decision

Quality at Heimerle + Meule is supported by documented management systems, in-house testing laboratories, modern analytical methods, and qualified specialists. Defined responsibilities and reliable controls help make product quality and operational safety verifiable.

  • Documented management systems across the company

  • In-house laboratories for controlled product testing

  • Modern analytical methods for precise results

  • Certified standards for quality and medical devices

Quality management built on documented systems, expertise, and verifiable controls

Heimerle + Meule’s quality management system combines defined responsibilities, controlled testing processes, internal product testing, and analytical expertise. DIN EN ISO 9001 applies to the quality management system, while DIN EN ISO 13485 covers the requirements for our medical devices. Our in-house laboratories and analytical departments support product testing using established methods and qualified specialists. Together, these elements create a consistent framework for quality and control.

How we support controlled quality

Quality is created through clear responsibilities, documented processes, qualified specialists, and reliable testing. Five connected elements support a consistent approach across Heimerle + Meule, translating management requirements into controlled workflows, verifiable results, and dependable decisions throughout daily operations.

Documented responsibilities

Defined responsibilities and documented processes provide a consistent framework for quality management, reliable workflows, and verifiable control.

Quality system

DIN EN ISO 9001 provides the certified framework for the quality management system and supports consistent, documented processes.

Medical device quality

DIN EN ISO 13485 defines additional quality management requirements for our medical devices sector and supports its documented quality processes.

In-house product testing

Products are tested in the company's own laboratories and testing facilities using defined criteria, modern technologies, and documented procedures.

Qualified specialists

Qualified specialists apply established methods to deliver precise, reliable, and reproducible precious metal testing and analytical results.

From management requirements to verified results

Our quality approach connects organizational standards with practical testing. Documented processes define responsibilities, while in-house laboratories and analytics examine materials and products using methods selected for the relevant task. The result is a structured system that supports consistency, traceability, and informed decisions.

Defined systems and responsibilities

The quality management system establishes a documented framework for responsibilities and processes. DIN EN ISO 9001 provides the applicable certified standard, while the current certificate defines the organization, scope, issuing body, and validity.

Testing in our own laboratories

Heimerle + Meule tests products in its own testing laboratories and analytics department using modern technologies and different criteria. Qualified specialists apply established procedures to support precise, reliable, and reproducible results for precious metals.

Analytical and material testing methods

Available methods include fire assay, ICP-OES, silver titration, AAS, gravimetry, XRF, hardness and tensile testing, DTA, electroplating bath analysis, and wastewater analysis. The method used is selected according to the respective testing task and material.

Additional requirements for medical devices

DIN EN ISO 13485 applies specifically to our medical devices sector and complements the quality management framework. Its requirements support documented processes, while the applicable certificate provides the authoritative scope and validity.

Explore related areas of responsibility

Quality management forms part of a wider responsibility framework. Continue to certifications, environmental protection, compliance, conduct standards, or confidential reporting channels to explore the systems, evidence, and principles relevant to each area in greater detail.

Responsibility & Sustainability

Explore how responsible sourcing, quality, environmental protection, and ethical conduct connect across our company.

Certifications

Access certificates and assurance reports covering quality systems, responsible sourcing, and operational standards.

Environment

Explore how recycling, wastewater treatment, emissions monitoring, and waste controls help reduce environmental impacts.

Compliance

Understand how risk-based measures, training, advice, audits, and communication support lawful business conduct.

Code of Conduct

Review the principles that guide employee decisions and define our expectations for responsible business partners.

Whistleblower System

Find confidential channels for reporting suspected legal or ethical violations, including anonymous reporting options.